Confidentiality & NDA Policy

Our clients trust us with sensitive parts of their business, including customer data, internal processes, sales pipelines, financial information and strategic plans. We take that trust seriously and we treat every piece of information shared with us with the same level of care that we would expect from a long-term partner.

Every Virtual Assistant and team member working through Futorion signs both an employment agreement and a Non-Disclosure Agreement before being given access to any client information. This applies without exception and is a non-negotiable part of joining our team. The obligation of confidentiality continues to apply after the team member's involvement with a project or with Futorion has ended.

When a project involves particularly sensitive business data, Futorion is also willing to sign a Non-Disclosure Agreement directly with the client. We are happy to review and sign an NDA provided by the client, or to share our own template if that is more convenient. Clients are encouraged to raise this at the start of any engagement so it can be put in place before work begins.

The confidentiality protections cover all non-public information shared with Futorion in the context of an engagement. This includes business processes, customer and prospect data, internal documentation, commercial strategies, pricing, financial information, product plans and any other material a reasonable person would consider confidential. Protection applies regardless of the format in which the information is shared, whether written, verbal, digital or otherwise.

We take data security seriously and we maintain internal procedures designed to keep client information confidential across every project. Access to client systems and information is limited to the team members directly assigned to that project, and our team only uses the accounts, tools and credentials that the client has explicitly authorised. Where appropriate, additional safeguards are agreed in advance with the client.

Should a client ever wish to end an engagement, access is revoked promptly and any client-owned materials in our possession are returned or securely deleted, in line with the client's instructions.

We believe confidentiality and transparency go hand in hand. Clients can always ask us how their information is being handled, who on our team has access to it, and what safeguards are in place. We will answer those questions openly and in writing whenever requested.

To request an NDA, to review our standard NDA template, or to ask any question about how Futorion protects confidential information, please contact us at contact@futorion.com or +31 6 13497093. Futorion is based in the Netherlands and serves clients internationally.