The information we collect
Futorion only collects the information that is genuinely necessary to provide our services, communicate with our clients and continuously improve the way we work. In practice, this usually means basic contact details, company information, the project requirements you share with us during onboarding, and any operational data you choose to entrust to our team while we deliver your work.
We do not ask for more information than we need, and we will always explain why a particular piece of information is required before requesting it.
How we use your information
The information you share with us is used to deliver and manage your services, to communicate with you about ongoing projects, to issue invoices and process payments, and to respond to questions or requests you send our way. We may also use anonymised information to improve our internal processes and the quality of the service we provide to our clients.
Your information will never be used for any other purpose without your prior consent.
How we protect your information
Client information is never sold, rented or shared with third parties for marketing purposes. Access within Futorion is strictly limited to the team members directly involved in your project, and every team member is bound by a Non-Disclosure Agreement before working with any client information. Sensitive data is handled with care and stored using appropriate technical and organisational safeguards.
Sharing with third parties
Where we rely on trusted tools or platforms to deliver our services, for example for communication, file storage or project management, we choose providers that meet recognised security and privacy standards. We only share what is strictly required for the service to function, and we never share client information for commercial purposes.
Your rights
You have the right to access the information we hold about you, to ask us to correct anything that is inaccurate, and to request deletion of your information where this is legally possible. You can exercise any of these rights at any time by contacting us using the details below, and we will respond promptly and in good faith.
Contacting us
For any questions about this Privacy Policy, or to make a privacy-related request, please contact Futorion by email at contact@futorion.com or by phone at +31 6 13497093. Futorion is based in the Netherlands and serves clients internationally.